Terms of Use & Privacy Policy
Last Updated: 1/1/26
1. Acceptance of Terms
By accessing or using this website (“Site”), you agree to these Terms of Use and Privacy Policy (“Agreement”). If you do not agree, do not use this Site.
2. Scope of Services
This Site provides general information about our IT support, managed services, consulting, and related offerings. Descriptions on this Site do not constitute binding service agreements. All services are governed by written proposals, service agreements, or contracts executed separately.
3. Acceptable Use
You agree not to:
Use the Site for unlawful purposes
Attempt to gain unauthorized access to systems or data
Upload malware, malicious scripts, or harmful code
Interfere with Site operation or security
Unauthorized use may result in restricted access or legal action.
4. No Professional Guarantees
While we provide professional IT services, information on this Site is provided for general informational purposes only and does not guarantee system performance, security, uptime, or regulatory compliance.
5. Client Data & Confidentiality
Any client information shared through forms, portals, email links, or service tools is treated as confidential and used solely for:
Delivering requested services
Technical support and troubleshooting
Billing and account management
We do not sell client data.
6. Data Responsibility & Backups
Clients remain responsible for maintaining current, verified backups of all systems and data unless backup services are explicitly included in a written agreement. We are not responsible for data loss unless contractually agreed otherwise.
7. Privacy Policy
7.1 Information We Collect
We may collect:
Contact information (name, email, phone number)
Business details (company name, service location)
Technical data submitted via forms or support requests
Limited technical metadata (IP address, browser type)
7.2 How Information Is Used
Information is used to:
Respond to inquiries
Provide IT services and support
Improve services and website performance
Meet legal or contractual obligations
7.3 Cookies & Analytics
This Site may use cookies or analytics tools to understand usage patterns and improve functionality. Cookies do not provide access to your systems or sensitive data.
7.4 Third-Party Services
We may use third-party platforms (e.g., hosting providers, ticketing systems, remote support tools). These providers are contractually obligated to protect your data but operate under their own privacy policies.
8. Security Practices
We employ reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed 100% secure. Use of this Site is at your own risk.
9. Intellectual Property
All content on this Site—including text, logos, graphics, scripts, and layouts—is owned by the company or licensed for use. Unauthorized copying or redistribution is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
Indirect or consequential damages
Loss of data or business interruption
Cyber incidents beyond our reasonable control
Reliance on website content without a signed agreement
Total liability, if any, is limited to amounts paid under a written service agreement.
11. Managed Services Disclaimer
Ongoing monitoring, maintenance, or security services apply only when explicitly covered under an active managed services agreement. Website content alone does not create a managed services relationship.
12. Termination of Access
We may suspend or terminate access to this Site at any time for misuse, security concerns, or legal reasons.
13. Governing Law
This Agreement is governed by the laws of the state in which the business operates, without regard to conflict-of-law rules.
14. Changes to This Policy
We may update this Agreement at any time. Continued use of the Site after changes constitutes acceptance.
15. Contact Information
For questions regarding these Terms or Privacy practices:
Brazos Networks, LLC
PO Box 1492
Mineral Wells, TX 76068
940-859-0000